Information we collect
We collect the contact and project information you choose to submit, including your name, phone number, email, city, project details, and uploaded photos. We may also collect limited technical information needed for security and spam prevention.
How we use information
We use it to respond to requests, schedule consultations, prepare estimates, manage projects and invoices, improve our services, and prevent abuse. We do not sell personal information.
Service providers and retention
Information may be processed by infrastructure, email, analytics, accounting, and security providers acting for BlastWell LLC. We retain records only as long as reasonably needed for customer service, contracts, tax and accounting obligations, dispute resolution, security, and operations.
Customer portal and communications
Booking requests, chat conversations, estimates, invoices, project status, and payment records may be linked to a customer profile. Transactional messages relate to a request or active business relationship. Marketing messages are optional and may be stopped at any time.
Security
We use access controls, encrypted transport, spam protection, audit records, and restricted file storage. No online service can guarantee absolute security, so please do not send Social Security numbers, payment-card details, medical information, or government identification through public forms or chat.
Workforce and vendor records
Authorized owner tools may store employee, contractor, vendor, timekeeping, payroll, certification, equipment, expense, and tax-document records. These records are restricted to authorized business users and retained according to employment, tax, insurance, and legal requirements.
Cookies and analytics
Essential cookies support secure administration and preferences. Privacy-oriented traffic analytics may be used to understand aggregate site performance. We do not use this website to sell visitor profiles.
Children
This business website is intended for property owners and authorized project contacts, not children under 13.
Your choices
You may request access, correction, or deletion of your information, subject to legal recordkeeping requirements. Contact support@blastwellusa.com or call (972) 837-0367.
Project photos
Photos submitted for an estimate are treated as private project material and are not used in public marketing without separate permission.
Policy changes
We may update this notice as the business or its services change. The effective date above identifies the current version.